shipping infoSHIPPING & HANDLING RATES:
We offer flat rate shipping within the continental US:
UPS Ground - $11.00
UPS 3 Day - $20.00
Shipping to Hawaii and Alaska is an additional $15.
We do our best to ensure items on line are in stock. However, due to traffic in the store and on line, items will occasionally sell out before showing as out of stock online. We will notify you of any issues with your order as soon as possible, and appreciate your understanding.
In-stock items leave Brooklyn via UPS within 1-3 business days of your order. If something is out of stock, or being made especially for you, we will let you know your wait time via email right away. If you need something by a certain date, please e-mail us. Many items are made to order and take more time. Please see each page for the items availability.
You will get an email with your UPS tracking number when your item is shipped.
Orders over $200 will require a signature upon delivery.
If you choose to ship your orders to multiple locations, there will be additional charges for each destination. We are unable to ship to PO Boxes.
Catbird is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
We ship internationally! To place an order for international shipping just shop as usual. After your items are in your shopping cart, click the "International Checkout" button. The contents of your shopping cart will automatically be transferred to your cart at InternationalCheckout.com. Complete the order process at International Checkout. The friendly and professional people at International Checkout will process and ship your order. All inquiries regarding your international order, including returns, should be directed to email@example.com.
SHIPPING, TIMING, AVAILABILITY & OTHER FASCINATING THINGS
Catbird is a tiny store that packs a real whallop in scope of designers and different types of items. We have way more in the store that we can offer on line, as many, many items in the store are one-of-a-kind. (Plus the whole store is about 200 square feet. How much stock can we really keep?!)
It often happens that we will have one of a particular piece and it will be for sale in the store as well as on-line. While we do our best to keep on top of this and only offer for sale what is available, there will be times where an overlap will occur. If you absolutely need something by a certain date please contact us and we will let you know if it is available, and, if it isn't, we will do everything we can to get it for you.
We deal almost exclusively with local, independent designers, which allows us to get things made and delivered to us on short notice.
We would rather offer rings in all sizes then only the average sizes that we keep in stock. What that means is that most rings (especially ones that are not sizes 6 or 7) are custom made for you and can take an extra week or two. Again, if you need to know how soon you can get something, please contact us.
Please note: Paying for 3-Day Select Shipping does not guarantee that you will get your item in three days. It does, however, shorten the time your item will spend in transit. (If you live east of Ohio it is generally not worth it to pay for 3-Day Shipping unless you absolutely need a guarantee of the arrival date.) Please see the item's individual page for availability or contact us and ask if it is in stock. If you need something by a certain date, please contact us and we will do our absolute best to make it so.
catbird 219 bedford ave. brooklyn, new york
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